Facts and Figures

4.1 million    

is the number of customers now using the KPN Group Belgium’s network (1). It is the total number of customers on all the brands such as JIM Mobile, Ay Yildiz, BASE, ...

>19%    

is the projected market share in terms of services revenues (1).

96%    

the proportion of customers who say they are "satisfied" to "completely satisfied" with their general experience as BASE customers. A level of satisfaction that drives us to do even better every day (2).

98%    

is the proportion of the Belgian population currently covered by KPN Group Belgium. Wherever you are in Belgium you can always be reached inside or outside. And thanks to the Extended GSM technology, reception is even better.

1. as of 31/12/2011
2. Customer Satisfaction Survey, May/June 2009

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